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Win8 is frustrating and I personally don't like its interface but I disagree with calling it a "failure". I did literally drag and randomly click until things happened when I couldn't figure out what to do. However knowledge has to be conveyed somehow. No one can instantly know how to use a device unless told how to, whether by tutorial or by labeled buttons and you can't label gestures. Complex gestures and shortcuts are in no way obvious.

Yes, users have to be "told how" to do things, but what's more reasonable: a clickable menu or button that tells you what it does by having its function literally written on it, or an arcane gesture that you have to discover either by trial and error or by querying external documentation?

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