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But they learned iOS and Android, no?

The question at hand seems less about how quickly or readily people can adopt Metro than how often they need to leave it. It seems the context switch is actually the hard bit. Metro Office will go a long way to fixing this.

iOS and Android wasn't replacing something they were already using to get things done. Users hate change (even when it turns out to be for the better).

They were replacing things like Symbian, Palm, and Windows Mobile. They required a very different way of thinking than the previous generation of Phone OS's.

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