I don’t know what it’s like elsewhere, but the Disney+ signup process here in Japan was one of the most Byzantine, Rube Goldberg-ian clusterfucks of any online product I’ve ever seen. Like, “try to create a working Minecraft account for your kid”, or “use a Logitech mouse on a Mac”-level of clusterfuckery.
I pushed through it against my better judgement for reasons that don’t matter here, but then as soon as I could muster up the patience I sat down and canceled it and would never give them money again. The contrast with Netflix, Apple TV, etc couldn’t have been more stark.
Total mystery to me how these companies think this is acceptable for a product which presumably costs them a lot to put together and run.
> I don’t know what it’s like elsewhere, but the Disney+ signup process here in Japan was one of the most Byzantine, Rube Goldberg-ian clusterfucks of any online product I’ve ever seen.
It's just Japan (and some other Asian countries): for Japan it's because there is already a previous service that was jointly operated with NTT Docomo (https://en.wikipedia.org/wiki/Disney_Deluxe), in some other countries similar joint ventures existed.
I pushed through it against my better judgement for reasons that don’t matter here, but then as soon as I could muster up the patience I sat down and canceled it and would never give them money again. The contrast with Netflix, Apple TV, etc couldn’t have been more stark.
Total mystery to me how these companies think this is acceptable for a product which presumably costs them a lot to put together and run.