Hacker News new | past | comments | ask | show | jobs | submit login

OK seriously that was some of the best support responses to a customer complaint I've read in a LONG time. The support person was super friendly, spoke to several devs internally to get a good resolution, and really tried their best to help this annoyingly persistent customer with their complaint. Calling them names is totally uncalled for here in my view.

Guidelines | FAQ | Support | API | Security | Lists | Bookmarklet | Legal | Apply to YC | Contact