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Again, I didn't claim it is.

This was the very first contact. Sending me passwords (same for 'temporary ones' after a reset. I consider that a cumbersome process whereas I consider the initial mail just plain "wrong") delivers more than just the text over this channel.

I read between the lines "Here's your password again from 2 minutes ago. File it away" which again is nothing I consider a good idea. The impression is that they write the digital form of a post-it note of the password for my monitor.

Is it a big issue in itself? Nope, probably not. But it certainly ruined the first impression for me and I'll walk away now. I shared that part because others might (or might not) agree and to potentially save like-minded people a registration.




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