I think they're in their mid-20s. They screwed up, apologized, asked how they could make it right, got crucified some more, and now have fully prostrated themselves before DHH and the court of public opinion. It's a horrible experience for them, and I reckon they've learned something. One of the lessons they've likely learned is that people are perfectly cool with successful, experienced entrepreneurs casting endless screeds against inexperienced folks who should have known better but didn't. Wonder if they'll have a chance to apply that lesson when/if they become successful themselves. Given their penitence, a little mercy is in order.