Like many people here, I have been using ChatGPT almost since its launch. Considering the massive adoption, I am a bit surprised that the interface hasn't evolved one bit in 3 months.
My issues:
- Why is there no shortcut to my account/profile settings from ChatGPT's left panel?
- Why are my DALL-E money and ChatGPT/API money kept separate? These are two products from the same company, asking twice for my CC number.
- Why do I have to refresh my page manually every time something went wrong? Couldn't the page either refresh itself or recreate a clean connexion?
- Why isn't there a "log in" button from OpenAI's landing page, plus a SSO detecting that I am already connected and linking (for instance) to my account, the products I use, etc.?
- Why are their URLs so confusing? DALL-E is living at "labs.openai.com" (for the actual product) or "openai.com/product/dall-e-2" (for the product presentation). For ChatGPT it's "chat.openai.com/chat" (why "chat" twice btw?), but it's "platform.openai.com/playground" for the playground. Of course no page links to the others so you have to go back to the landing to access any of them (or access them through Google).
- And finally, why is the search on their website so bad? I was looking for the playground, but "openai.com/search?q=playground" sucked so much that I had to use Google to find it. And we are talking about an AI company indexing its own pages.
I understand OpenAI has other important things to do right now, but these are minor issues that would take a mediocre dev a few days to fix. This would easily make me 10% happier with a 1/1000000th of the resources needed to improve their models. Also, remember that Google got huge in the beginning by caring about stuff like this. So, why does nobody care?
EDIT: formatting