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They didn't mentioned the filename at first. What they actually said was : "And a Basecamp user uploaded the 100,000,000th file (It was a picture of a cat!)".

So people got the impression that they actually saw the picture. Hence the backlash.

Users of cloud services may be aware that engineers, sysadm or dba may occasionnally see their data but they certainly prefer not to think about it.




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