Hacker News new | comments | show | ask | jobs | submit login

Tender was built with that exact situation in mind. You can attach any number of support issues to one Lighthouse ticket and get bi-directional notification. This is a nice way to notify n support requests that the problem has been fixed once it's shipped. Alas, it only works with Lighthouse still.

But I do wish more support systems worked this way.

Guidelines | FAQ | Support | API | Security | Lists | Bookmarklet | DMCA | Apply to YC | Contact