Would it be better for the world and users if a site about teaching activities had off-topic ads inviting people to sign up for weightloss pills (snake oil with a rebill scam) or software which actually makes teaching activities?
This is the -exact same- line of thinking that goes on at social games companies with viral game features. Good people say: "20% of users respond to this request, it must be interesting to people. Send more!" This is completely oblivious to the negative value you're imposing upon those other 80%. Just because your negative value is LESS negative than a rebill scam doesn't make it positive.
There are potential customers on sites outside of Adwords network. You've proven that. Now capture them in a way that doesn't trick people into clicking on your ad.
Google ads are displayed in the right column by default, and you can't simply buy your way to the search results column. Google displays the ad there only when it considers the ad as relevant as a search result, and relevance judgement is something you already trusted Google for.
Patio's ad is pretending to be curated and endorsed by the site where the ad is shown, and it is displaying a fake rating pretending to be from the users of this site. It's also way more similar to the non-ad text on that page.
More or less deceiving visitors is not ennobled because everybody else does it.
Later when they got ads and "sponsored results", which they had to do of course because at some point you've got to make money somehow, they were very very careful to distance their ads from search results, because after all they'd just been promoting themselves as "not selling their search results" and of course "Don't be Evil" (which they dropped by now right).
And ever since, their ads have been creeping closer and more visually similar to their search results, right up to the point where, as the OP mentions, some of these ads look exactly like search results, except highlighted. Sure they are marked as "sponsored result" in very tiny light-grey letters but so were some of their search-result selling competitors back in the day.
So yeah no sorry, I fully understand this is the way corporations inevitably go as they get big and successful, but as far as I see it, Google has been distancing itself from this "evil" behaviour at first, and then, after competition was crippled, slowly crept back to--well not the worst examples of this behaviour, but it's still bad enough that if Google had been selling "sponsored search results" in this fashion right from the start, nobody would have bought their bullshit about "we don't sell our search results".
What they're currently doing is only marginally better than silently hiding sponsored links within the search results, as from every approach they're going through lengths to make this ad look exactly like a search result, except they highlight it and tiny letters say it's an ad (the 8px kind that UX blogs will tell you a lot of people have trouble reading).
I even just noticed they gave their "top search result ad" exactly the same ">> Preview" button on mouseover as any other search result! Sorry but there's no question that what Google is technically doing right now, is selling their top number 1 highlighted "search result", misleading people to look exactly like a search result, except in a token-attempt at "honesty" it is marked as an ad, except you know as well as I do that the less computer-savvy people don't even notice that, and just click it if it seems to answer their question, without realizing it is an ad. Just as if it was a search result.
I mean, hey I think it's bullshit, sure they're allowed to do this, but let's not pretend Google is not selling (top) placement in their search results, and that this top ad is not desperately trying to look and behave exactly like a search result in a deliberately misleading way. They are no longer any better than the competitors whose ad model they were so against back in their early days.
I suppose you're right. Better that a user is tricked into clicking onto Bingo Card Creator than a herbal Viagra affiliate. It's just not a very high moral position to take.
I'll concede that some minority of users might not be able to distinguish paid results from organic on Google, but no one could do it with these "blended" ads -- that's why he's getting such a high CTR. Users are being tricked.
[Edit to add: I thought I might have been exaggerating, so I looked it up. Nope, 21.3% this year for [bingo card creator]. For [bingo creator], which is not a brand term, it is 18.5%. [printable valentine's bingo card]? 8.7%. Do people get the picture?]
For comparison, Google ads are displayed in a right column by default, and you can't simply buy your way to the search results column. Google displays the ad there only when it considers the ad as relevant as a search result, and relevance judgement is something you already trusted Google for.
You are supposed to know this, aren't you a SEO / AdWords expert?
In Google's case it's also much more obvious that they are displaying an ad and not a regular search result. If you claim otherwise, why don't you copy the yellow background and "Ad - Why this ad?" text in your advertisement and tell us where the CTR goes?
I've seen you say that Google is evil and claim a moral high ground a number of times, and now you are justifying something with "but look, Google does it too"? Even if you were correct, which I've shown you aren't and you know it, this would means you are just as evil as Google.
These "blended" ads are labeled as sponsored results as well.
And I don't think it's at all foolish that people subconsciously believe that those highlighted results at the top of SERPs are "the high-quality results". They often are! They lead directly to well-designed product pages that tell you just what you are looking for and that have refreshingly direct BUY NOW buttons.
Whereas the top non-paid search results are, as often as not, either duplicates of the paid content at the top (by no coincidence, companies with great SEO often know about AdWords as well) or passive-aggressive advertisements-in-disguise. (Give me a straight sales pitch instead of all that tiptoeing around.)
Google is basically the equivalent of all those trade magazines: If you're in the optics business and you need to know who sells lenses, you subscribe to Laser Focus World specifically for the ads and the product reviews. Or the local alternative newsweekly: I leaf through those to look for new restaurants or clubs. Or a coupon book. I can afford to laugh at coupon books, but people do read and use those things.
To bad though, remember when it used to be a pretty good Search Engine?
Seriously, if that's what Google wants to be, or apparently is, then that's fine I'll just not go there anymore since 99% of the time I'm looking for information, you know, researching things on the Internet, not trade magazine ads or coupons.
(actually personally it's not the ads but the fact that their real search results have been increasingly inaccurate over the past few months, that I'm actually starting to use other SEs like DuckDuckGo and Yandex as my first choice, more often. That DDG doesn't have sponsored results and makes user privacy a priority is a nice bonus)
Notice that he didn't have to write "Spot it yet? Hint: it’s the row without the Facebook button." when referencing the Google paid ads -- only the "blended" ones.
I couldn't possibly think any less of you after these comments. What do you think you're accomplishing by writing this way?
These ads are dishonest and pretending they're not is really absurd. I don't think he even truly believes that, hence the signification rationalization in the post.
I'm doing what I would to any friend of mine: calling them on their bullshit. You may want to consider whether you're impulsively defending a friend or actually agree with him.
I will stop commenting on this though. I don't have anything more to say and I'm not trying to be negative. I don't think Patrick is a bad guy or anything -- just wrong on this.
I don't have a better business model to offer, but I do think the world would be better off if Google were more honest about ads and made it more obvious that they were ads.
Well that is what they are.
The only distinction is the 8px letters that say "Why this ad?" which are hard to read and widely ignored.
> I'll concede that some minority of users might not be able to distinguish paid results from organic on Google, but no one could do it with these "blended" ads -- that's why he's getting such a high CTR. Users are being tricked.
Let's call it the majority of users except for programmers hackers and other computer-savvy folk, and I'd say you got it about right.
Have you ever seen a kid use Google? An elderly person? Your parents? Shoulder-surf a random non-coder in a coffeeshop or a library? These are the kind of people that type "google" into the browser search box to go to google. I work with 8-12y kids that come specifically to learn about websites and computers, and among those already savvy interested kids there's only about half of them that understands what the difference is between a paid ad on Google and a search result. They'll just click it if it appears to lead them to whatever they were looking for.
I agree that these ads are "blended" way more than Google's paid highlighted top search results/ads, more deceiving, but it really is the same thing. The "blended" ad also clearly mentions in a very tiny font that it's a sponsored result.
I would also think the only way that we're able to more easily recognize the Google paid highlighted top search result/ad is because we use Google every day, we expect it's there, and from previous usage we know that search results that look a bit different are probably sponsored. The "busyteacher" website is only different in the sense that its users have no known expectations about the site because they only use it rarely.
Hint: it’s the ones without the Facebook button.
Of course, it's possible that the "typical" user gets a much larger fraction of "scam ads" than I do. I don't know how to evaluate this empirically without knowing something about the overall query distribution.
Still, at least for my search patterns, there is a very large difference between AdWords and "scam filled advertising". This is in sharp distinction to my average experience on, say, Facebook (never mind other fairly mainstream web behaviors like gaming forums).
I would agree that AdSense has a less pristine reputation than AdWords, particularly since they started offering image ads. I imagine that Google has less market power in image ads, and so they tend to "pander" to advertisers more than they do in search (I can't imagine the DoubleClick acquisition helped in that regard). Still, AdSense has clear quality guidelines and actual enforcement, however imperfect. I don't think I would agree with describing AdSense as "scam filled", even though I could do without another "Learn one weird trick for X" ads.