Hi HN,
I have a deaf team mate. He is a great admin who is hungry to learn more. We have moved our meetings to Microsoft Teams for live captions. This has helped all of us immensely.
I've read older HN submissions from deaf community members with great ideas. The articles are old, and I'm sure there are new ideas.
Please help me to help my team mate.
Thanks in advance.
*Edit - I forgot to mention we're 99% remote. Thanks for every suggestion so far.
My biggest recommendation is to use a phone call for audio because he can then use America’s free video relay service for ASL or captioned telephone service. The captions on captioned telephone use both an AI and a human in conjunction, so they are much more accurate.
Try to do some audio-free team bonding exercises. Perhaps charades (with everyone typing answers).
If he uses ASL, learn some and provide resources to other teammates to learn some. Knowing some ASL, at minimum enough to do some small talk, will be a huge sign of respect towards him if that’s his native language.
Finally, something that people might not think about: If he misses something someone said and asks you what it was, never say "it's nothing" or "it wasn't important" or "it was just a joke" no matter how minor the comment was. Just repeat it no matter what.