I find getting inside the virtual store tricky as well. First click on the text link to the Places page. Then click on the right arrow on the image on the lower right of the page (labeled Store Front). Then click on the white arrow on the ground pointing at the door. Alternatively, just wait until the still image turns into video and starts showing the inside of the store, then click on it. Badly designed video game seems accurate!
I'm happy to talk about sorbet and food in general, but this thread doesn't seem like the right venue. My email is in my profile, or if you are in the area we could talk at the store some slow afternoon.