Can't tell whether this is snark, but I will respond as though it's not.
Obtaining phone numbers in every country is a bit of a tricky legal process. If we waited until we had all of Europe lined up it would take quite awhile and that wouldn't be very "lean" of us. What if it turns out nobody wants to buy numbers in Croatia but we spent a bunch of time trying to get numbers there?
In the end we will roll out incrementally as we bring on new carriers and forge new relationships in other countries in Europe.
It's not intended as snark. As a resident of one European country, Italy, not particularly known for its ease of doing business, dealing with what can be a fairly bureaucratic industry in the whole lot of them is Not My Idea of Fun. Launching in several and then continuing the roll out is completely sensible.
If I recall correctly, even the original iPhone was rolled out country by country, or at least groups at a time, and Apple certainly has a lot more resources than a startup.
Have you considered letting people sign up to hear news about when Twilio launches in their country? E.g., I'd love to hear when Twilio launches in Israel.
We don't currently have a form for all countries, but if you email help@twilio.com with your request for a country it gets tagged for the future and we will keep you posted. So please drop us a note, every request motivates us to work faster.
Personally speaking (as a UK based user of many cloud services) - I have no objection to be being priced in dollars. Amazon charges for its EU and APAC datacenters prices in dollars (http://aws.amazon.com/ec2/pricing/)
And to be honest, I'd rather pay the same standard US price, rather than some inflated price where $1 suddenly equals £1.
The other thing you'll need to watch in Europe is VAT (sales taxes, currently 20% in the UK). Which if you're not including in your prices, you should mark as such.
We're working on it, for now we have to charge in dollars and we wouldn't want to have to give you something that changes every time the currency exchange rate changes.
I plead terminal stupidity on this, but it actually requires code changes to AR in about ~12 places to support a new country at the moment, so I can't just flip a switch. That said, UK support should be out by the end of November.
Twilio is GA in the UK today, we have 5 more countries in Europe in beta today, and 11 more announced to go into beta in the coming weeks leading into the end of 2011... with the rest of Europe to open. No geography lessons, no shenanigans.
