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Going beyond A/B testing in the context of websites (for customer conversion purposes), I think that having a bit of statistical rigour is something many marketing teams lack as part of their practices. My own marketing team brought me a chart showing that our sessions were down and I asked them, "is it statistically significant?" They had no answer for that. So I asked them to compile several years of data so that we could do a bit of analysis and find out some basic metrics like the mid-quartile range of values over a long time period.

If you have very little data, which is the case in many B2B marketing scenarios where your customer base may be in a niche, it's super critical to avoid making conclusions from averages without paying attention to the distribution, which might be very wide.




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