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I've got the impression that the attitude is more like "carefully mind the details, so your users don't have to and they can just solve their fucking problem". If you program tools for other programmers, your users are also programmers, but don't assume they have your same background and are willing to mess with the same problems as you.

Designing and programming a tool that abstract the details from users is not more difficult, but it's very tedious. Just giving out meaningful and accurate error messages has a huge effect.




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