Some time ago, the Reddit community expressed their interest to have an @reddit email account (they were willing to pay for POP access, etc.). I tried to contact the Reddit admins by Reddit messages, email, Facebook, etc, because we can provide them with @reddit mail accounts in no time and scalability is not an issue (we have installations in some of the biggest ISPs in the world) and it would cost them nothing as we were wanting to do a rev-share deal. Sadly I never heard back.
There's an opportunity to monetize Reddit users, even if they seem somewhat far from the core product.
It's not really that far from their core product. To me, Reddit is this big clubhouse where you get all of the references and in-jokes. Having a Reddit email address is just one more thing that shows you belong.
In my experience, I've gotten really poor responses from the Reddit admins almost every time. When I say poor I mean 'none'.
I don't think it's a function of them being bad or lazy, but being such a small team for such an enormous site. I can't imagine being the sole community manager for such a monster. You have to triage between "will answer tersely" and "will ignore". And unless it's a lawsuit or a fire about to burn down the server room, almost everybody seems to end up in "will ignore".