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Back-in-the-day (2006-era), that was how Microsoft would interview people for their Premier Field Engineer (PFE) role within the Support division. For customers where telephone/remote support couldn't resolve the issue, PFE's would be sent on-site to troubleshoot. (As well as do advisory and training engagements).

Also - typically, no matter where the potential job would be physically located, there would be at least one interview where you had to get on a plane and travel to complete - it weeded-out anyone who wasn't willing to actually travel for a role that required 70%+ time on-the-road.

If you accepted the position, there was a multi-week bootcamp - that would also include a week of paired shadowing telephone support calls.




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