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This is why I've never believed in the "charge for support" model for funding open source software -- it creates a financial incentive to have hard-to-use bug-ridden code.

With Tarsnap, my incentives are perfectly aligned: Writing good code results in happy Tarsnap users, which results in more Tarsnap users.




Well, "charge for support" works for amalgamations of code like Red Hat, but I agree it's probably not ideal for individual projects (at least small projects). I prefer offering services related to the code -- not only bugfixes for cash, but also new features and installation. CodeWeavers develops WINE this way and I think they're doing pretty well.




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