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Is that a reasonable expectation to have?

It‘s funny, when I started reading your text I first assumed that “so gross a misrepresentation that your average person would have a completely different view of the reality of the situation“ was actually in reference to people expecting and clamoring for parts enabling component level repair in a move targeted at, well, just anyone who bought an Apple product.

You see, from my point of view your sentence makes sense in the completely different direction.

Can you understand that viewpoint? I can understand yours, I can understand your disappointment, but it also seems quite weird to me to expect Apple to provide component level repair capabilities to consumers.




But the point is that it's not dependent on any particular viewpoint. I'd argue it would have been much easier, shorter, and clearer, for Apple to simply have said "We now let you change your battery and fix a broken screen." (Don't get me started on the fact that changing a dead battery is now considered a "repair", but that's a whole separate issue).

Apple could have easily been very straightforward in what they are doing, in a way that leaves no ambiguity regardless of what your personal viewpoint is. The fact that they expended more effort to make the reality of the situation less clear leads me to conclude they were deliberately misleading.




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