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You’ve gotten a lot of pushback on this.

Rightly so, I’d say.

As someone who has used and managed all types of Apple products all the way back to Mac OS 7, it is not just my direct experience here but also countless discussions with peers: Every major update has teething pains.

It feels like Apple engineers test only on fresh machines from the factory. The first week is the “release client” test. New OS’, new products, new components (eg: butterfly keyboard), etc. Nothing is immune.

Yes, the marketing says that every detail of every Apple product is flawless however the core DNA of Apple drives them to innovate and you cannot innovate without breaking things. Their white glove motto is “bring it in, we’ll replace it”.




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