Your features page currently has the same description for "Anonymous by default" as it does for "Form masking".
If you would like a demo of Squeaky then let me know, there's a demo booking page on the website - I'd also be really interested to learn about Microsoft Clarity from you too :)
- Are you using pixel buffers manually?
- I assume you can not use ReplayKit since it requires user interaction?
- How do you solve user private information? I know that other dedicated recording tools HAD issues with this.
I'm no longer working on my recording tool, but I'm very curious.
Mobile session capture is technically possible using the approach we're using i.e. not screen recording but just tracking events and DOM changes and they rebuilding that. We looked into it but it was out of scope for now as we're just a two person team. Fullstory already solve for mobile, as do a few other competitors, perhaps you can find out a little from googling their approach?
In terms of privacy, for the web we can mask form inputs by default, and otherwise you can just add tags to elements you don't want to track and then the script ignores them client-side.
There's also a feedback item in the nav if you catch any other things, and do let me know if you'd like a demo or any other help getting started ( *・∀・)ノ゛
I have actually written a short blog post about it if you're interested I can share a link.
We experimented with live sessions but weren't happy it was real-time enough to be more meaningful than after a short time delay, it's in our backlog to revisit when we can spend time on performance though!
At the moment it's not set to be triggered for specific sessions, none of our early users have requested that but it would be pretty easy for us to implement :) At the moment we're letting our most engaged users take a very active role in determining what comes next e.g. we rolled out IP screening (all happens client-side) and email/domain name screening yesterday as per a request we received yesterday morning. If you sign up we could get triggered recordings in for you super fast ;)
No open API access, we have discussed it though. Recording link sharing with private, or public links, and mp4 and gif (snippets) export is next up.
Sounds like you're a FullStory user at the moment, which features do you currently get the most value from?
How can you detect the IP client-side only without sending any request to any server?
Otherwise, at the moment I'd say Fullstory and Hotjar are both definitely more feature-packed, having been around a lot longer. Squeaky is faster and, though it's subjective, the UX is considerably better imho :)
We've got big plans going on in the background to offer predictive analytics too, but that's very much a work in progress!