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The computer system didn't fail. The parent failed to understand the consequences of what they were doing.

Yes no-one reads the ToS but by the same token we all know we take a risk when doing so. Google did nothing wrong in this instance, they just held the person to an entirely reasonable and fair condition of use.

Balderdash. This is an unintended consequence of Google keeping too much information across system boundaries.

So because Google leak information the lie was discovered?

That's like a criminal blaming a witness for them getting caught.

If the lie wasn't there nothing would have happened, you have to look at the root event, not what followed.

No, this is the result of US law. Google can't legally collect information from children, they have no choice but to remove his account.

I think it's the fact that children can't legally form contracts therefore can't be bound by the ToS which is in question here.

That inability to form contracts below a certain age actually protects children and is in their benefit, no-one should want it removed. Yes there are situations where it seems overkill but on balance it's a good thing.

So given that the law is reasonable it has not, as with most things with kids, fall back on the parents.

(Note: My understanding of the law is based on English law rather the US law but I'm guessing that something similar applies)

The US actually has laws about collecting information from children.[1] Google is not set up to collect information from children so they have to ban the account and delete the information or risk criminal charges. Now they don't have to do this if they have consent from the child's parents but given their lack of customer service, they probably wouldn't bother to deal with that.

1: http://en.wikipedia.org/wiki/Childrens_Online_Privacy_Protec...

Oh. Apparently Microsoft doesn't operate in the United States. My bad.

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