If anything, this is really encouraging -- truly anyone and anything can disrupt a monolithic incumbent. The next FB is probably being built by someone on HN right now :)
I called the support number, and was told they could reset my password, as I never set up a two factor device, and the recovery email I had setup was a Hotmail address that I hadn’t used in 20 years so it was no longer around.
The catch? I was using a free account, so for support I either had to pay the $24.95/year to upgrade to a paid account, or pay $7.95 for a one-time support cost.
Not a bad business model when you have 175 million users.
Presently, external servers are pop.verizon.net, smtp.verizon.net and imap.aol.com.
For Frontier customers w/ verizon.net accts, if you don't log into the mail.aol.com portal quarterly, you get locked out of pop access. That's just one bump on what's been a long, rough road for them.