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Same thing happened to my Adwords account, with this nice message: http://www.devside.net/images/adwords-account-suspended.png

Except that I've never used it but a few times, and never violated the terms.

The rep refused to tell me what was violated and said this matter was closed.

How did you get them to unban your account?

I had signed up for a separate account in order to get access to their API (you have to have an MCC account to use the API which requires you to create a new account - ridiculous IMO). They make outbound calls to new accounts to assist in setting up campaigns so when that happened I explained the situation and he played mediator to get it back up. Normally I wouldn't suggest breaking their ToS by making multiple accounts but it's likely the only way to get them on the phone.


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