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I know. I didn't bring that up to accuse them of malice as far the DMCA part, I brought that up as an example that dropbox employees don't understand what their own internal tools do.



I don't think that is as damning as you seem to. Once a company reaches more than a handful of people, knowing all the tools inside and out (especially in the divide between development and support, which this particular case highlighted) becomes impossible.

However, regardless of whether I feel like the previous event said anything about DropBox's development capabilities, I do feel like this event does.

I'm responsible for the authentication code for my company. I can't imagine having a default "YES" in any circumstance, and that DropBox did shakes my faith in them and their ability to protect my information significantly.




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