Yes, that's the exact point I'm making. You have to pay someone to manage something like this. The point (edit: okay, not the point) of this sort of software is to try to minimize those costs, but at the end of the day you still have to pay for them, and often even more.
You still need an admin, even if you use SaaS... someone has to make the SaaS work... this just adds an aditional update every now and then to their workload.
Yes, that's the exact point I'm making. You have to pay someone to manage something like this. The point (edit: okay, not the point) of this sort of software is to try to minimize those costs, but at the end of the day you still have to pay for them, and often even more.