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"This assumes the end user is familiar with command line usage. The typical consumer of VPSes aren't"?

What? I thought it was the opposite, i.e., that typical VPS customers were familiar with a command line or had to get familiar pretty quickly :-) Do you have any data or experience to back this claim (I ask because I don't have any data to back my perception)? Maybe you are referring to managed VPS as opposed to unmanaged VPS?

Btw, the article is 2 yrs old so (should have been in the summary...).

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