8% conversion rate is pretty good for a PH/HN audience.
Three things I'm sure helped the signup rates, which others should copy:
- Low-friction registration using SSO.
- Glimpse of the product in the background.
- Let guests see and click on gated features. (Even if visitor clicks "Or try it instead" they still see "+ New Draft" button, which leads to the signup prompt again.)
I've tested these in other apps and found they significantly increase signups. The first because of low friction, the second because--I suspect--it shows the visitor what they're about to experience in just a few more clicks, and the third because it shows the guest what's possible and offers multiple chances to sign up.
Almost... I've been sitting on a draft for months. Will publish it on my site when ready.
Some quick ones:
- Make value proposition clear. Just because they reached the signup screen doesn't mean they're already convinced to sign up.
- Show social proof on signup screen, such as customer logos or approximate number of users. Same reason as above.
- Offer SSO options. Google is especially popular
- Have an Obvious Next Step(tm)(R)(patent pending). Make it clear what the visitor is expected to do next by making that thing visually stand out, and muting (or removing) everything else. Notice in OP's signup screen that the background app preview is tinted, and the Twitter login button is the brightest thing, dead-center of the page.
- Have a product people want. This is a hard one. :)
> - Make value proposition clear. Just because they reached the signup screen doesn't mean they're already convinced to sign up.
I've sat at the signup/register/purchase screen so many times and muttered to my computer, "but I don't know what this thing does, why would I sign up?"
Playing coy was maybe cute in high school. Grownups communicate with each other, and nobody wants to do your job for you and pay you for the privilege (in cash, credit, or PII).
I often find myself in the same situation. A few years ago I started just putting in "whywouldisignupidontevenknowwhatimlookingat@notcomingback.com" or somesuch tailored comment. My hope is that it some human in the chain gets the message and can bring it to the exec that demanded agressive sign up tactics.
It's also not clear how much it helps. I believe HN penalizes overly controversial posts, and it uses quantity/frequency of comments as a signal of controversy.
I've posted a lot of threads here and you have no control over what people will find controversial or not. If you post a thread and it hits people's nerves it generally happens accidentally. And "profiting off it" is always going to happen if you're posting your own work. So in the end I don't really think it says anything.
If you want “users” - post a well-paid but fake job on Upwork and ask applicants to first check out your site/app.
I don’t suggest this but I’ve noticed it from a couple real jobs I’ve posted. Of course, these “users” will be beyond meaningless for any useful metric. I guess if your app/site was geared toward Upwork freelancers, it could work as a strategy.
Congrats to the Typefully team, I really like the idea, and I'll give a it try soon.
Also thanks for sharing the numbers, and the your insider thoughts.
For everyone else building a product, don't let this success stories discourage you from launching your product sooner, you are not expected to have 1000 user in a one day, launching is not what you want to celebrate, you need to launch as soon as possible, and celebrate product market fit if it ever happens, learning from your users is what can get you there, but you need to launch first!
It's interesting to see the difference these days between PH numbers on launch day and after being featured in the newsletter.
I launched last week and got to the number 3 product of the day. Traffic stats similar to yours. Next day after the newsletter went out and it was a bit of a letdown. Not what I expected.
Would be interesting to see these numbers for you. Maybe PH isn't the launch pad it used to be
Thanks so much for being forthcoming about the donations you received, as well as your commitment to maintaining free features. I've been weighing a paid subscription against voluntary donation for my own bootstrapped product launch, and I seem to keep finding more evidence that the donation model probably isn't the way to sustainability.
I have not yet seen a business that can comfortably survive long term with the “make a single donation” model. Recurring donations are something that can work, however.
Perhaps it was a slow day if 100 points isn't considered that many - I think the high traffic was from being on the front page!
I wish I could quantify the traffic, but it really did wipe out the server, preventing everyone (including myself) from accessing it! I couldn't even remote in to shutdown/reboot.
The last number I had was just as things were grinding to a halt. It was just over 350 "realtime" users according to google analytics!
Hehe, I didn't mean to say 100 points wasn't a lot, only that it was fairly "standard" for being on the front page, and would make for an interesting metric.
> Yesterday we launched Typefully, a write-only interface for Twitter, after weeks of work and refinement. I told the whole story on Twitter @frankdilo.
The idea of a write-only interface is interesting in itself. I was expecting to see something about it on the Typefully page but didn't.
I've bought stuff from two companies I like but seldom patronize this year, and in both cases they started sending me ads every day (usually I say no thanks, so either they didn't ask or they used dark patterns to get me to miss it).
Normally that's okay (it's not okay, but I roll my eyes and unsubscribe), but I've discovered that when my order is delayed, due to out of stock in one case, or Black Friday queuing in the other, I'm really not happy having them prompt me to buy more stuff when they haven't given me the stuff I've already paid for. Each email title gives me a jolt of excitement thinking oh, they've finally shipped it! Nope, they want me to buy more stuff.
And with large departments running multiple campaigns at once, it's not uncommon to get 5 emails in a week, all for different things, which to them makes sense but to me is the titular company acting like a hyperkinetic, needy friend. It is very much the same dynamic that results in every department of a company insisting that they are listed on the company home page, preferably at the top, a common trope for beleaguered UI designers to relate over beers. Not just because of Conway's Law, but because of an internal perverse incentive structure to constantly draw attention to your part of the organization. Lookatmelookatmelookatme.
I find this whole pattern of behavior exceptionally unattractive in luxury brands, which I expect to be more cool and collected than this. Marketing in these cases is jeopardizing the 'get them to come back' part of the equation.
It's definitely a product problem to get them back, but I think in the context of the post, we should be careful how we use the term "user".
It sounds like a user in this case is simply one who viewed the page and clicked "sign in via twitter", which is a nice metric for engagement, but just one in many. It makes for a great secondary blog post for additional engagement though. :)
Congrats on launching the app! You have mentioned the earnings from a tip-jar system. I also noticed that Typefully links to Mailbrew. It will be interesting to see the traffic numbers to Mailbrew and how many of them ended up signing up/paying for Mailbrew.
Three things I'm sure helped the signup rates, which others should copy:
- Low-friction registration using SSO.
- Glimpse of the product in the background.
- Let guests see and click on gated features. (Even if visitor clicks "Or try it instead" they still see "+ New Draft" button, which leads to the signup prompt again.)
I've tested these in other apps and found they significantly increase signups. The first because of low friction, the second because--I suspect--it shows the visitor what they're about to experience in just a few more clicks, and the third because it shows the guest what's possible and offers multiple chances to sign up.
Well done!