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Tell HN: Blind People Are Calling for Help with CAPTCHAs
13 points by quaintdev 11 days ago | hide | past | favorite | 2 comments
There's an app called "Be My Eyes". It allows blind people to make video calls to the volunteers across the world for help with their day to day activities. I have been using it for quite some time now but what surprised me the most is that 98% of calls that I have received are for help with CAPTCHAs. I am pretty sure other volunteers are having same experience. If you think about it the blind are not calling for help with other day to day activities but something so trivial i.e. CAPTCHA which also has an easy fix: audio CAPTCHA!

I should also mention that most of these websites were Indian. So I will try and spread awareness among Indian developers that I know but if you are developer and working on some application that uses CAPTCHAs please include audio CAPTCHA as well. It helps the blind immensely.

More developers should be utilizing title and alt tags as well as aria tags.

I know that Google Recaptcha does have support for reading the captcha. https://support.google.com/recaptcha/answer/6175971?hl=en

I don't think there's a captcha that specifically is for blind people. And I don't think there's any shortage of tools that would be written off as something that couldn't help the blind, no matter what developers come up with.

The problem of making CAPTCHAs accessible while keeping them effective at curbing abuse is truly a hard one. Audio CAPTCHAs help, but as HN user miki123211 pointed out [1], they're only useful to blind people who aren't also hard of hearing and can understand the spoken language being used (usually English). And I assume that for the sites that use CAPTCHAs, just dropping them isn't an option. So, since there's no solution, I'm glad there are services like Be My Eyes to help.

[1]: https://news.ycombinator.com/item?id=25011654

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