| ||Ask HN: Why do big platforms like LinkedIn make it so hard to give feedback?|
3 points by rapnie 4 days ago | hide | past | favorite | 3 comments |
|I remember not so long ago I was able to report bugs and improvements to LinkedIn support (and they were actually dealt with). Right now, trying to report that image captions aren't saved on articles, using Firefox, I find absolutely NO way to leave this feedback. The only feedback allowed is a "Was this page helpful to you, Yes/No" followed by a "Thank you".|
This is a general trend on the big platforms, but hey, we are talking reporting bugs here. Isn't it best-practice to provide a good feedback facility anymore?
PS. I get there should be some friction to filter out low-quality responses, and being non-anonymous will serve to withhold trolls.
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