Hacker News new | past | comments | ask | show | jobs | submit login

There is a form[1] linked in their privacy policy[2], which doesn't work and tells me I'm not inside the EU or California, which I am.

[1]: https://www.quantcast.com/privacy/data-subject-rights/ [2]: https://www.quantcast.com/privacy/




Send an email to the address specified (privacy@quantcast.com) with your information and what you're trying to accomplish (typically either a disclosure of what personal information they have on you, or erasure of any said information).

They will almost certainly satisfy your request (even if you don't truly live in California or the EU) because there are significant regulatory repercussions for not responding to legitimate requests. Or at least that's how it works at the big company I work for.


Depends on the company. Atlassian for example thinks they've found a loophole by not allowing access to your account -- California allows a business to use logins to verify identity if you already have an account, but if they turn a blind eye and don't let you in with valid credentials then they supposedly don't have to respond to data access or deletion requests. I haven't cared enough to get a lawyer involved (which is what they're banking on I'm sure), but it seriously pisses me off.


Try emailing legal@atlassian.com if privacy@atlassian.com isn't getting you anywhere.

I can't speak to Atlassian specifically, but at sufficiently large companies, privacy@ emails tend to get routed directly to internal compliance teams, which may be operating under/within the legal org or just using a playbook legal has previously signed off on.

Legal@ has a good chance of being monitored by someone else. Worst case they route it back to the appropriate team and you continue getting stonewalled. Best case, the new set of eyeballs on the conversation has a very different view of the legal risk of your stonewalling experience, and you get what you want.

I haven't tried the above for compliance requests (as I'm not in a jurisdiction covered by GDPR or CCPA), but general BigCo experience has taught me just how variable responses from legal can be depending on which particular lawyer covers it[1]. Every lawyer evaluates risk in their own way, based on their experience, understanding, and conservative (or not) predilections. Simply having your correspondence seen by a different set of (legal) eyes could be enough to get a more satisfactory outcome for you.

[1] Or in this case, if the legal team sees it at all. Which may not be the case for privacy/compliance requests, if they've been delegated to a purpose-specific team that's operating off of a playbook.


A prefect example of the utility of class actions.


Now someone make a browser extension to automatically send such an email to every site you visit.


The same for me. I'm in the middle of EU, lol. Tracking company can't (will not?) track locations to at least hit the continent correctly.


Same, and I'm in Berlin. I asked a few friends spread around EU and all of them saw the error page.

This is probably a dark pattern disguised as a mistake.


Does not work in Sweden either. Neither on Bahnhof nor Telia as ISP.


Does not work from Denmark either.


not working from Portugal either




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: