Hacker News new | past | comments | ask | show | jobs | submit login

Especially important for lean startups when considering payment providers for subscriptions is the ability to "take your customers with you" as you grow. When using Paypal, Clickbank, Fastspring/ Saasly, they are the merchant of record, so they "own" the customer data. If you ever want to move to a different provider, get your own or switch merchant accounts... the customers that signed up with these providers will need to signup for a new subscription and submit their CC data again to transition them to your new provider. The other option is you can continue to use these old providers for your existing subscribers, and use your new providers for new customers, but that adds a bunch of complexity for technology, customer support...

This isn't a unique issue with "merchant of record" companies, gateways like Auth.net have a real issue with this too, check out: http://community.developer.authorize.net/t5/Integration-and-...

http://www.braintreepaymentsolutions.com/blog/open-letter-to...




It's SaaSy.com, as opposed to Saasly :)




Applications are open for YC Winter 2020

Guidelines | FAQ | Support | API | Security | Lists | Bookmarklet | Legal | Apply to YC | Contact

Search: