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This is what initially drew me to name.com, they seemed to have their act together. Unfortunately there just isn't a way to fully evaluate a situation without trying it first.

Just as I don't give GoDaddy business any longer due to their poor corporate ethics, I can't recommend name.com as a registrar because I must take into account the way in which they run the rest of their business. I will be ceasing my relationship with name.com as soon as reasonably possible.

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