I’ve managed to get all refunded 3 x chargeback via credit cards and 2 x paypal. Provided basic proof of purchase. (UK)
Just so you know, I still haven't gotten my money from AirAsia for my flight to Seoul and although I'm irritated, I get it and I think it is fair for them to pay it out in waves. (My friend got his money back already)
Message from Koninklijke Luchtvaart Maatschappij N.V.
Dear Passenger, Please visit our website http://www.klm.com to get the latest flight information about Coronavirus. Hereby the situation is minutely monitored so you can get the latest information. We highly recommend making use of the self-service options on our website to change your flight or request a travel voucher. Claims connected to Coronavirus about” KLM service not rendered” can`t be handled on PayPal site, only on KLM site. Thank you for your cooperation.
It's so sad to see capitalism getting killed by bureaucrats out of self interest.
Never mind I was never told I was buying from level europe, all the communications prior to bankrupcy mentioned just level or vueling. (bot are different companies)
Really, the whole thing is set up so that only rich get any chance for getting any money back out of bankrupt companies, at the expense of small customers of course.
And of course as soon as they go bankrupt they delete everyhting online, so you have absolutely nothing to reference other than your payment records and whatever meager info they put in their notification e-mails. (all the terms and conditions, and everything else is gone, no access to booking info, etc.)
This person can be glad he can have a voucher.
Without government help there wouldn't be any airlines left. Would you prefer that?
Could you elaborate on that please?
Edit: It's just another round of socializing risk while privatizing profit. Too big to fail is a hoax. When a firm is declared bankrupt only 1% the of value is lost to bankruptcy costs.
The other 99% is recovered by creditors through asset sales, restructuring, layoffs of people that use their knowledge in other companies.
The ratio of direct bankruptcy costs to the market value of the firm appears to fall as the value of the firm increases.
As measured here, the cost of bankruptcy is on average about one percent of the market value of the firm prior to bankruptcy.