Hello friends,
I'm a Full Stack Developer from India. I'm a maintainer at Gatsby, Open Sauced and Triager at ExpressJS, Nest.land, JSHttp etc. I use GitHub a lot, but recently my account got suspended midnight without any notice, From my knowledge I haven't spammed GitHub, I review 3 - 6 PRs in Gatsby per day, It's been a week without GitHub, I have three sponsors in GitHub, they are asking me tons of questions and one of my sponsor stopped sponsoring me (my payout balance got reduced). All of my office work got stopped, I'm the admin of the org that is used in our company. All employees now don't have access to the repo because it is returning 404. I got support from lot of people in Twitter but GitHub is not responding to my ticket for a week. I also created a petition is change.org https://www.change.org/p/github-inc-my-github-account-suspen... some people supported me over there too. It would be great if GitHub unsuspends me.
My support ticket number: 763327
GitHub Profile: https://github.com/yg
Save Open source developers!
Hope Nat Friedman and GitHub will see this!
Even as a paying customer for many years, my account was disabled – without even receiving an email warning. I only discovered when browsing issue histories where I knew I'd left detailed comments, and noticing my comments gone without even a note about deletion, leaving threads nonsensically fragmented.
When I tried to login, I was only faced with a generic "activity that looked malicious" message – but no hint of what that might have been. Once I complained, I was restored quickly – but if I'd been on extended vacation, or perhaps even passed away, there'd have remained giant holes, indefinitely, in projects I'd contributed to.
Was anything I legitimately did as myself suspect? (They couldn't say.) Was some third party trying to get access – or did they even briefly succeed, perhaps with some compromised credential somewhere? (That was my fear – but they couldn't say & there was no evidence of compromise in what I could see.)
After several angry emails about how they shouldn't accuse a longtime paying account in good standing of 'malicious activity' – creating fear of an account compromise of unknown extent – they finally said no, it wasn't unauthorized access (or attempts thereof) but some comment (unspecified in age/topic) that a filter deemed similar to other malicious comments.
I'd paid them ~$600 over the previous 5 years, and still had an active subscription with working billing details. My account was nearly a decade old with a wide variety of contributions & comments. But still, an automated system with no apparent human review disappeared my account, without even generating a notification.