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This is something I think a lot about because I'm working for a small startup [0] building an issue tracker and trying to take on the likes of Jira. We discuss a lot about exactly how much scrum we should support "natively" in the tool (sprints, story points, etc.) because we've seen scrum go wrong and turn into a mess of micromanagement and misaligned incentives a number of times. At the moment we've opted to make it very un-scrum and our early adopters aren't complaining. Teams need to work hard to find a process that actually works for them - tools and scrum master trainings can't dictate that for them.

0: https://kitemaker.co

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