I agree this would be a problem. If I am using a review to pick a tool I want to know they’ve tried the old tool from Oracle and IBM and Microsoft and they are treating it as seriously as I would as the person that has to pay the bill.
I also agree that this is a problem. This is why we're evaluating the old-school solutions for each problem. For payroll, this is ADP + PayChex; for knowledge bases this is Confluence; for payment processors we're even dealing with Authorize.net, even though I'd think most startups would eliminate that choice based on repressed memories alone.
I believe we've also done a good job of this in our current guides: we discuss LegalZoom and lawyers in our incorporation service guide (even though bonafide startup incorporation services themselves are relatively novel), and for our store of money guide we even went so far as to stick our money into Fidelity (the definition of old school) to get a cash management comparable.
Our event-based analytics guide doesn't have any old school evaluation, but that's because event-based analytics tools, in the grand scheme of things, are really quite a recent development.
