Throwaway, because I work for a bank doing PPP. First off, I want to say I feel for anyone struggling - I know from my exposure a lot of loans didn't get in. We had random people from all over the bank working nights and weekends trying to get these loans into the SBA. The news didn't do justice how much of a disaster this program was with the SBA. For example during training, the SBA app crashed 11 times while trying to enter one application - and this was after hours. We spent days on the phone trying to get someone to get us access to the SBA's API - no one could help us. In the end, a lot of loans didn't end up getting into the system.
Second off, we're already tooling up for the second round of SBA to get more loans through the system by eliminating a lot of manual processing. So have some hope and contact your reps and senators - we're already getting ready to get loans through once they open up the program again.
We are facing the same issues here. We are struggling to even get SBA logins created to add additional manpower to the manual process. I'm curious how paypal was able to push these loans through so quick, I'm assuming they have some API access that is difficult to obtain.
We are also trying to implement some automation for the second round. If you are able to share are you building that or implementing a 3rd party product? We are looking at a few 3rd party apps and have a few hopeful candidates that look like they will help.
Second off, we're already tooling up for the second round of SBA to get more loans through the system by eliminating a lot of manual processing. So have some hope and contact your reps and senators - we're already getting ready to get loans through once they open up the program again.