I say this as someone cautiously optimistic about government improving its technology service delivery. We should be cheering efficiency, not nitpicking it.
Ohio crashes their system at least once a year: https://www.cleveland.com/open/2018/08/ohio_bmv_computer_pro...
I ask this as someone appreciative of government in general.
Would you argue against a passport or drivers license?
Sidenote: Love the username reference.