Google gives any bad actor the ability to leave bad reviews about your business with no recourse.
Silicon Valley at its most disgusting.
This alone is reason to dismantle google and strip its power.
Google destroys businesses and throws it hands in the air and declines to do anything to fix its foul business practices.
Google reviews is like those ghastly sites that allowed people to say things anonymously about other people. Those sites fortunately died. But hey google reviews are about businesses not people so that’s fair game to google.
I feel like on Google you at least have the google identity of the reviewer which tend to represent a natural person better than other accounts on other review platforms.