What I Like - The feature set and the clean look
What I cannot find - A demo on the home page itself. Not be required to click a "live demo" button
What turned me away - The pricing strategy. As a dev, I love the pricing. As a user, I dislike the pricing. Just give me a flat price and call it a day. Especially applicable for small blogs, newbies and people who don't yet have traffic. That breakdown just indicates to me that I will have no idea what my end bill would be like, especially if my blog starts gaining any traction.
That pricing page also probably limits your audience to a small subset. I showed your pricing page to someone non-technical and they pretty much lost any interest.
"Different Levels of Pricing"
Edit - Don't want to devalue it but wondering if it's worth having a tier for the really small players? So like $4.99 up to 5m page loads a month or something. Then $99 for unlimited and you know enterprise is its own game.
Edit#2 - If you sign up now I will migrate your subscription to the new pricing model which I will implement tomorrow, no worries (unless you really really like the current pricing....)
I love the simple setup and that you're focused on performance and not spying on users! If the pricing gets adjusted, I would seriously consider adding it to some of my sites. Oh, if you're not going to make it open source, then an "export" feature is crucial for me, because I despise lock-in.
You can export all of your data. Made sure I had that from the get-go. When writing the importer from the other providers it's amazing how much they hide from you. Disqus doesn't even export avatar urls.
Decimal place - yeah I tend to automate things and all that is generated from some configuration. I trusted Number.toLocaleString too much :)
Schnack - thanks. One cool thing that has that I don't is localization. I have to work on that.
Edit - a fun story that should have shown me how bad the pricing model is. I was using Mapbox for a project and accidentally made 1m api calls. I still owe them a few thousand dollars.... So yeah, I am morally obligated to fix it. :D
It sounds as if there's something about Commento you're not totally happy with -- I'm curious about what that could be?
Why would you ever listen to people who are not your customers (pulled out a credit card, agreed to be charged) about what you should be doing?
Starbucks coffee is $2.45 + taxes. 100/mo is less than a cup of coffee a day.
Don't worry. I have pushed back a lot on a lot of feedback (quite a few people did not like the design @ Reddit). I'm sticking to my values. :)
You need to think about the value proposition of why someone wants to PAY for a commenting system. It may not always be "I hate ads". I would say find people who run blogs with comments and start talking to them.
I also plan to write a WP plugin.
Edit - yes the 1:1 reaching out will happen soon. I suck at sales, and it's super hard not to just focus on writing code. But I will do it!
It's also a fun load test for my other project, Watch.ly, which doesn't track you but I can see in realtime the traffic to the site and it's peaking at around 100 concurrent sessions.
Differences I've found:
Commento is open source. Could it be more stable since been around for longer?
What would you say, @winrid? There's this blog post: "Migrating From Commento To FastComments" -- what are the main reasons someone would do that?
I'm trying to offer a larger feature set than Commento.
This means things like:
1. Better ways to fight spam
2. Migration supports more than just Disqus.
3. Inline image support (which will also be able to be toggled in the future)
4. Customization on a per domain or url basis: https://blog.fastcomments.com/(1-24-2020)-how-to-make-a-comm...
5. No signup process, no passwords. Everything is email based, however we allow anonymous comments now (configurable).
Also, solutions for larger customers (integrations, developer support, etc).
At the highest tier for $20/mo Commento gives you 100k monthly page views. FastComments gives you one million on the lowest tier (closer to what Disqus gives you on the lowest tier, but cheaper).
I'm not sure Commento has pagination? I'd have to check. But we just added that today too. Also, a cool blog post is coming on how you can optimize threaded pagination! :)
But yes Commento has been around longer. I think I'll catch up quickly though.
After figuring out how to get to a single post, I noticed your blog uses the product, perhaps that could serve as a nice low-effort demo? Firing up an editor and trying out the code snippet is too much work for something you haven’t even seen yet, imho.
When blocked images, the whole comments is hidden, it can pose problem for some readers.
Who measures number of visitors down to their 100th part? Remove the ".00" to make it simpler. The price "$71.43" suggests the underlying pricing model is somewhat complicated, as others have identified, too.
Consider increasing the default font sizes? If comments are worth writing and reading, it's worthwhile making them eye-friendly and easy to read.
I would want to see a docs page and a React, Vue, Angular etc client library before I would realistically purchase this and spend time trying to consume it.
Edit - one thing to note is 99% of the code is actually just loaded in an iframe. So the actual code on your site is very small.
Edit #2 - no I've only spent a month on this so far.
EDIT: I think my first comment simply vanished, the second one went through instantly :(
Edit - it should show now. Just clicked "not spam" in the dashboard...
I'll experiment with this. I bet it'll have to be configurable in the future.
EDIT: Maybe not. You'd just see a scrollbar since the iframe can't auto expand: