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The point is that UA sniffing provides a last resort way of dealing with bugs in browsers until they are properly fixed (if ever). Imperfect as UA sniffing is, it's a lot better than having literally no way to identify and fix an issue people are having.

The question here is whether the browser is a tool to solve your business issues, or whether it is a a service that is more similar to police, firefighters or healthcare. I am way more biased towards the second.

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