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People think they will be exposed to liability and think they will get more lawsuits.

It doesn't mean that their current behavior actually reduce risk.

This. I've seen so many ass-backwards approaches to the liability boogeyman where companies opened themselves to much greater liability issues because they were afraid of liability. Things like insisting on using a padlock to lock an emergency exit from the outdoor patio of a pool each night even though it could only be opened from the inside if someone already jumped the fence to get in. Staff would then routinely fail to unlock the exit, but they were afraid of some convoluted scenario in which someone would jump the fence to let other people in who wouldn't otherwise just jump the fence, and then drown in the hot tub or something.

“Because liability” has always seemed like a too vague and dismissive cop-out. You might as well say “because wizards”. Assuming a company’s actions are actually legally above-board, I’d love to hear the articulable reasoning behind why being transparent about these actions adds legal exposure. If the company is doing things that are not legal, then yea, of course being transparent is risky.

When a company says, “we need to be opaque and evasive because liability” I immediately now assume the company is up to no good.

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