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Blaming the software and then shrugging "well, we did everything we could" seems to become a pattern to deflect accountability. Worrying



It doesn't just apply to software, it works for any system. The pattern is obvious. Management hears 'x is a problem', they go out and buy the cheapest thing that claims to address x, then they wash their hands and say 'look we handled x'.

Efficacy and root cause analysis are disregarded because management doesn't care about x, they care about not being blamed for x.




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