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We've looked into this at length on many occasions. I've seen no evidence that Chinese agents are manipulating HN. Rather, what's happening is that HN is a large community whose members come from many different backgrounds. Among those are quite a few users of Chinese descent who either grew up in Western countries or went there for school or work; and also many Westerners who have gone to China to work or for other reasons. As you might expect, these users have a perspective on China and Chinese-Western relations that is quite different from the majority population on HN which, though highly international, is well over 90% Western and whose views naturally reflect the majority views in their countries. This is what happens when people come from different backgrounds and have different experiences—they end up with different perspectives on things. I know that sounds like a platitude, but it's a platitude with consequences.

Many stories relating to the current upheaval in Chinese-Western relations have appeared on Hacker News in the last year, including several intense threads within the last few days. The majority perspective here reflects the Western demographics of the community, but the smaller group I've just mentioned, the users with different backgrounds and experiences in relation to China, is also participating in these threads. When they do, a grinding collision of icebergs occurs, as differing perspectives bump up against each other.

When people run into a view that is a little different from their own—say one standard deviation away or less—they tend to respond conversationally. Unfortunately, when they run into a view that is a lot different from their own, the standard reaction is to become hostile. Instead of curiosity and openness, people become suspicious and feel that the other person can't be speaking in good faith. They don't think "wow, that's a really different point of view". They think "astroturfer", "shill", "spy", "bot", "troll", and "communist agent". That's what we're seeing on HN these days.

Is it ok for commenters to hurl these accusations against other commenters they disagree with? No it is not. Doing so gratuitously, as a way to expunge discomfort or irritation at what someone else said, is poisonous to HN in many ways: it damages community, banishes tolerance, is uncurious and off topic. It also has a boy-who-cried-wolf or field-of-boliauns effect of making real abuse harder to track down.

Worse, when people single out others as targets of these accusations, we end up with ugly mob behavior, with individuals being falsely accused and even being run out of town (examples: https://news.ycombinator.com/item?id=21195898 and https://news.ycombinator.com/item?id=19403358). None of us in our right mind wants that here.

The way to mitigate this is to have a simple rule of looking for evidence when concerns about abuse come up. If people have concerns about abuse, the site guidelines ask them to email us at hn@ycombinator.com so we can look for such evidence. In the absence of evidence, insinuations about astroturfing, etc., are off topic, for the reasons I described.

This problem has a lot of complex dynamics that are not what they seem. For example, because the threads about China and Chinese-Western relations have become so intense and flamewar-prone, the users with minority perspectives who I described are often prompted to create accounts and jump into the threads when they have a strong reaction against something that was posted. Making a new account when you're hot under the collar isn't a great way to participate on HN, but it's not in bad faith either—quite the contrary. However, when such green accounts show up in these threads, espousing contrary views in already-irritated ways, the majority view-holders interpret this as an assault of astroturfers and paid CCP agents. After all, they are green accounts making pro-China comments—nothing could be more obvious! Actually, nothing could be more wrong. What you're most likely getting is (for example, let's say) a Chinese-Canadian Amazon or Microsoft employee, who's been reading HN for years and is suddenly hurt and dismayed by all the aggressive anti-Chinese comments that have been showing up on the site—or (let's say) a Chinese grad student who stayed in the US, got a good job and played by the rules, and back home in China is the one holding the other side of the argument, defending the US and his American friends to his family who have been hearing nasty things about them over there. Or it's (let's say) a Brit who went to China to do business, ended up forging personal connections there, learned lots of things that people in the West don't know, and is appalled by how ignorant the comments that are informed only by media sources can be.

Based on all the investigation I've done about this, that's mostly the human side behind those accounts. Of course there are always exceptions—one user, for example, has recently decided to become a serial troll and post virulent anti-Chinese comments (or are they anti-American? I forget), to wreak havoc on the commenters whose emotions are already running high. Ironically they seem to have been set off by a perception of horrendous HN bias against their own position on the topic, and that is how they've chosen to react. Another outlier case was https://news.ycombinator.com/item?id=20236444, when an influx of new Chinese commenters showed up because a link to an HN thread was circulating on the Chinese equivalent of Quora.

But those cases are rare. From everything we've seen, the vast majority of comments on this topic are being posted in good faith. The tragedy is that so few users have a large-enough frame to be willing to believe that, and to hear conflicting information without going quickly into inflammation.




Thanks for the reply Dang. Shouldnt HN deploy that feature that some platforms have where you cant mass-downvote one users comments?


We have such a feature. I think your comments on this topic have likely been downvoted because they have largely been unsubstantive. The site guidelines say: "Comments should get more thoughtful and substantive, not less, as a topic gets more divisive", and this is the most divisive topic on HN at the moment.

https://news.ycombinator.com/newsguidelines.html


I wouldn't be so sure of that. State actors do an OK job of keeping their prints off of things.

What bugs me are silent downvotes. If someone disagrees, great! Tell me why.

Being quietly zapped into invisibility just feels like cowardly thought-policing.


> State actors do an OK job of keeping their prints off of things

No doubt they do. What are our options? We can fantasize about this and project our fantasies onto other users—or we can look for some sort of evidence, any evidence, before making claims. If you want to believe in diabolical state actors manipulating the community and leaving no trace whatsoever, how could that ever be falsified? The only thing you have to go by in that case are your own assumptions and preconceptions.

On HN, we choose the other fork of that branch and look for evidence. I'm not saying the bar is high, but there needs to be something. In the absence of any evidence at all, the HN guidelines ask users not to post insinuations about astroturfing, foreign spies, etc. Someone else holding an opposing view does not count as evidence. There is an epidemic of internet madness about this right now, and it's not in the values of this site to succumb. Perhaps everywhere else wants to be James Jesus Angleton in the wilderness of mirrors, but HN, barring catastrophic failure, is not going to go there.

---

As for silent downvotes, I realize they sting and are annoying, but that's the way HN works. Users aren't required to explain why they downvote. If we had such a requirement, the threads would fill up with 10x the petty bickering about downvotes, and we have more than enough of that already. The thing to do with downvotes is to examine what you wrote to see what might have been objectionable about it. If you notice something, note the correction for next time. If you notice nothing, muse to yourself about the fickleness of homo internetus and move on. It's not worth posting about, which is why the HN guidelines ask you not to.

https://news.ycombinator.com/newsguidelines.html


"the only thing you have to go by in that case are your own assumptions and preconceptions"

dang, you are not the only dude here who went to college.

In my own case, all I can say is that I have "seen some shit", and I would not feel totally comfortable or assured that this was all purely the result of personal, unpaid, opinions.


Educational credentials weren't on my mind. The point is this: if you have evidence, let's hear about it. If you don't, then please follow the site guidelines and refrain from making insinuations about astroturfers, shills, or spies. Someone else having an opposing view does not count as evidence.

https://news.ycombinator.com/newsguidelines.html


I am also very annoyed by silent downvotes but can tell you that they definitely go both ways. People are too quick in blaming "paid trolls" or "state actors" when it's most likely good old 'keyboard warriors' from both sides.




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