Anyway none of this is particularly important for the story, but I don't think the guy telling it is lying for dramatic effect, I think he's probably being honest that the boss saying "the server crashed" made him suspicious cause that server never crashed, and I too found it amusing for this to be included in the story (as a sort of by-the-by advertisement for linux). (Also, though: it turned out the server really did "crash" in some way).
BTW I've seen an error where app server couldn't write files to a directory but only for specific filenames (that wasn't already created). Turns out if you have dozen thousands of files in one directory the hash table has collisions and some files you can create while some other names you cannot. It was lot of fun to discover that :)
And customers described it as "server doesn't work" but when we connected the randomly generated names it was trying to write were different and it worked.