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People care, they just don't know what to call it. People who use iPhones try out an Android device and say things like "it's just not as polished", or just notice that it doesn't feel right. That "not feeling right" is because when you scroll on an iPhone it really feels like there's a piece of paper under the screen that your physically moving around with the tip of you finger. With Android it just feels like your finger is telling a computer what to do, which is in turn doing a reasonably good job of doing it.

Twelve years ago or so, I was reformatting my home desktop (then a Linux machine) and I decided to try to change things up a little, so I installed FreeBSD to try it out. I figured that there wouldn't be any superficial differences, but I knew that there were architectural ones that I'd run into eventually and maybe I could learn a little more about how different OSes worked.

One thing I did notice right away was that the console felt different. It felt like it was maybe more responsive somehow, and not just when it was scrolling a wall of text. It even felt different when I was typing. Somehow, typing at a console (not in X, not via SSH) felt better in FreeBSD than it did in Linux. I couldn't tell you why, and I didn't really understand it myself. It wasn't something I could measure, or even describe, but it left me feeling like FreeBSD was more than 'just like Linux'.

I only used it for a day or so before I realized that I'd screwed up the partitioning and wiped out my Windows partition, and so had to re-reformat, but it left a profound impression.

I feel like iOS is the same way. All the Android phones I've tried (including a friend's Nexus One) have been, theoretically, the same as an iPhone in terms of features and capabilities and even hardware, but even before I got into using them in depth there was just something that felt a little off about tapping on icons or scrolling lists, and I could never put my finger on it, so to speak. Perhaps it's just design decisions or usage patterns that I'd internalized already, but I've always felt like it was something more. Maybe the scrolling behaviour is something I picked up on unconsciously, because while I don't remember it being slow or jerky, I do remember it didn't feel right.

Perhaps the numbers-oriented engineers at Google can't quantify it and so don't prioritize it, or maybe they just don't think it's worth wasting time on, but I think consumers, in the end, will notice. The real question is how many will actually care, and how many will shrug it off because of the benefits (perceived or real) that Android provides them over the iPhone?

Wow, I totally had the same experience with FreeBSD about 15 years ago. I have no idea if it persists on modern hardware, though.

Does anyone have a good explanation for this?

At that time the FreeBSDs scheduler was much better than Linux'. I had the same feeling about FreeBSDs responsiveness.

I had a similar perception with Solaris on SPARC. It was slower overall but more responsive when interacting on the shell. Sometimes I had high load (10 or more) and did not notice when using a shell in a terminal.

I think Linux got much better since then. I don't feel the difference on current FreeBSD, Solaris or Linux installations.

I'd suggest "not feeling right" has more to do with experience with a different platform, just as random decisions about mouse acceleration or font hinting or what side of the window to put close buttons can completely befuddle switchers.

You specifically state "People who use iPhones" and many others seem to think that the problem is only apparent if you compare it side-by-side. Which suggests to me that it's a fairly marginal concern, particularly compared with other Android flaws that the same people could be working on.

I switched from iPhone (to one of the lowest-end Android phones on the market) and didn't notice this particular issue. I did have general confusion at where things were and how to do things, but by the same token two weeks later my iPhone felt like it was missing a back button.

With subtle effects like this it's easy to sound like audiophiles talking about mp3 encoding. I'd suggest that if you're expecting the hoi polloi to pick up on these subtleties (which may well be imagined or exagerrated in some cases) and carry this fight for you then, like the audiophiles, you're going to be disappointed.

"when you scroll on an iPhone it really feels like there's a piece of paper under the screen that your physically moving around with the tip of you finger"

Thats one of the best descriptions of iOs scrolling I have ever read. It's exactly right.

People do care. They care about price too ;-) Android is heading to US$99 or even cheaper devices (in which I am not sure whether GPU is an option).

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