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It tends to make you even more angry, though, if you took extra time to emphasize and link messages and you get a unformatted, half sentence reply from someone who clearly did not read the message. I think you should do it anyway, but be prepared for frustration.

While completely true, this viewpoint is a little cynical. The challenge in those instances is to think about how to lead these people positively to do the same?

How can you make emails seem like a gift? That's how I approach it when I write my best ones.

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