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It's been a while since I last used their service, but I think they allow you to modify your tip after the delivery has been made.

Even with that feature, not sure if that sounds justifiable to some but that just seems even stranger than paying a tip upfront to me.

If I buy a couch online, how would it feel if the retail website has a optional 15% tip for the delivery guy opted in by default in the checkout flow. And, provide an option to modify the 15% in case your couch was delivered late or damaged. Somehow, this workflow is widely accepted when its food delivery :)

No idea, why is it expected to tip delivery persons for some commodities while its not expected for some other :) Same thing, its expected to tip a driver for a shared lyft/uber but not expected to tip a bus driver. It's just funny at this point :)

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