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I think Netflix is the perfect example of where being data driven completely fails. If you listen to podcasts with important Netflix people everything you hear is about how they experiment and use data to decide what to do. Every decision is based on some data point.

At the end of the day, they just continue to add features that create short term payoffs and long term failures. Pennywise and pound foolish.

My wife and I recently cancelled Netflix. Partly because we felt content was disappearing and partly because it felt hostile to actually use Netflix. We got absolutely fed up with all of the autoplay crap, UI restrictions, and other BS that clearly drives "some" stat for them.




I couldn't agree more. Additionally it feels that for each content that disappears Netflix is replacing it with yet another generic series whose formula has been repeated time and time again.




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